Twilight

Privacy Policy

Last Updated: May 8, 2025

Summary

  • We give you full control to decide how your Personal Information is used and with whom it is shared.
  • We will not share your Personal Information with employers, insurance companies, public databases or 3rd party marketers without your explicit consent.
  • We encrypt all sensitive information and conduct regular assessments to identify security vulnerabilities and threats.
  • We exceed industry data protection standards and maintain a HIPAA compliant Website.
  • We break everything down into easy-to-understand language so that each choice you make is an informed choice.

Introduction

TWILIGHT TECHNOLOGIES, INC. ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.twilight.care (our "Website") or otherwise use our services (the "Services"), as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website or through the use of our Services.
  • In email, text, and other electronic messages between you and the Website.
  • Through mobile and desktop applications you download from the Website.

Please read this policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy.

Information We Collect About You

We try not to speak in legalese, but there are some useful definitions we use to describe data we collect. When we say Personal Information, we use this as a general term to refer to data that either personally identifies you or is about you.

Here are the types of Personal Information we collect:

  • Registration Information: information you provide during account registration such as name, user ID, password, billing address, payment information, or contact information.
  • Health Information: information regarding your medical history, including your Medicare Claims file, which allows us to process and parse data into your Member Illumination Report.
  • Self-Reported Information: information you provide including gender, disease conditions, health-related information, traits, ethnicity, or family history.
  • Web-Behavior Information: information on how you use our services collected through log files, cookies, web beacons, and similar technologies.

How We Use Your Information

As a reminder, we will not use your Personal Information for personalized or targeted marketing and/or advertising without your explicit consent.

We use your information to:

  • Present our Website and its contents to you
  • Provide our services, including developing, operating, improving, and maintaining our services
  • Analyze and measure trends and usage of the services
  • Communicate with you, including customer support
  • Carry out our obligations and enforce our rights
  • Notify you about changes to our Website or services

How We Share Your Information

Who we share with:

  • Service providers: Our service providers help us provide our services and act on our behalf. We maintain contractual terms with each to protect the confidentiality and security of your Personal Information.
  • Your sharing choices: You may direct us to share your Personal Information with friends, family members, doctors or other healthcare professionals.

Who we DO NOT share with:

  • Public databases
  • Insurance companies or employers
  • Law enforcement, absent a valid court order, subpoena, or search warrant

Data Security

We have implemented industry-leading measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Information security measures include: secure storage, encryption of digital records in transit and at rest, and system backups. All information you provide to us is stored on our secure servers behind firewalls.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any Personal Information on the Website. We do not knowingly collect Personal Information from children under 16. If we learn we have collected Personal Information from a child under 16, we will delete that information.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, please contact us:

Privacy Administrator

Twilight Technologies, Inc.

4608 1/2 Roland Ave

Baltimore, MD 21210

privacy@twilight.care

443-255-6527