Terms of Use
Last Updated: May 8, 2025
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.
By registering for, browsing, accessing, or using Twilight's platform and services, you acknowledge that you have read and understand these Terms of Use, and you voluntarily agree to be bound by this agreement. You also agree to comply with all applicable laws and regulations.
1. Platform Overview
Twilight allows Users to ingest their individual healthcare claims data to Twilight's Illuminator, where it is securely stored. Twilight's proprietary data analysis software will gather crucial insights and summarize them in a personalized format. The Platform is available only to individuals that have a registered username and password (an "Account"). Users are responsible for ensuring that their credentials are securely kept.
2. License Grant & User Eligibility
Subject to the terms of this Agreement, Twilight grants you a limited, non-exclusive, and nontransferable license to use the Platform strictly in accordance with the terms herein.
Users must be at least 18 years of age, or the age of legal contractual capacity in User's jurisdiction, in order to create an Account. By using the Services, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement.
3. Personal Data
Privacy Policies: Any personally identifiable information about a User that is provided through the Platform is subject to our Privacy Policy. By using the Services, you acknowledge that you have reviewed and agree to the Privacy Policy.
License for Personal Data: User grants Twilight a license to process, transmit, use and store Personal Data as reasonably required to provide the Services.
Access and Disclosure: Twilight engages third parties to help maintain servers, aggregate and analyze data, and maintain secure data storage. Twilight will not disclose Personal Data to a third party unless required by law, requested by User, or in connection with providing the Services.
4. User Responsibilities
- Medical Expenses: Any charges for medical services rendered by a health care professional in connection with the Services will not be the responsibility of Twilight.
- Accuracy of Information: User is responsible for submitting accurate information and verifying the ongoing accuracy and completeness of all such information.
- Protected Health Information: User agrees that any PHI uploaded to the Platform complies with HIPAA, HIPAA Privacy and Security Acts, and HITECH.
5. Transmission of Data
Twilight has an information security program to protect data transmissions to and from the Platform, including administrative, technical, and physical safeguards. Data transmitted to and from the Platform is encrypted for Users' protection.
Twilight is not responsible for any interception or interruption of any communications through the Internet or for changes to or losses of data. Any Personal Data uploaded is done at User's own risk.
6. Twilight Does Not Provide Health Care Advice
Twilight is not in the business of providing health care services or advice. No information communicated by Twilight is intended to be a diagnosis, prognosis, treatment recommendation, or any form of health care advice.
You should consult a competent professional when any type of medical assistance is needed. No licensed medical professional-patient relationship is created by your use of the Platform. You should never disregard medical advice or delay in seeking medical advice because of any content presented on the Services.
7. Termination
Twilight shall have the right to immediately terminate User's Account if User breaches any of the terms of this Agreement. Any suspected fraudulent, abusive, or illegal activity may be referred to appropriate law enforcement authorities.
8. Indemnification & Limitation of Liability
You agree to defend, indemnify, and hold Twilight harmless from any claim or demand arising out of Personal Data you submit, your use of the Services, or your violation of this Agreement.
To the fullest extent permitted by law, Twilight shall not be liable for any direct, indirect, incidental, special, punitive, consequential, or exemplary damages resulting from the use or inability to use the Services.
9. Dispute Resolution
PLEASE READ THIS SECTION CAREFULLY.
The parties shall use their best efforts to settle any dispute through good-faith negotiations. If disputes cannot be resolved directly, they will be settled by individual, confidential, binding arbitration administered by the American Arbitration Association (AAA).
You are waiving your right to a trial by jury and your right to participate in any class action proceeding.
10. Disclaimer of Warranties
The Platform is provided "AS IS" and with all faults without warranty of any kind. To the maximum extent permitted by law, Twilight disclaims all warranties, whether express, implied, statutory, or otherwise, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
11. Entire Agreement
This Agreement constitutes the entire agreement between User and Twilight with respect to the subject matter hereof, and supersedes all previous written or oral agreements between the parties. Any rights not expressly granted herein are reserved.
Contact Us
If you have any questions about these Terms of Use, please contact us: